At EK Voyages Tour, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with our services, either through our website, mobile applications, or directly with our team.

Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, address, phone number, email address, date of birth, and passport details.
  • Payment Information: Credit card details and billing information.
  • Travel Preferences: Dietary restrictions, special needs, preferred destinations, and travel history.
  • Technical Information: IP address, browser type, device information, and cookies.

How We Use Your Information

The information we collect is used in the following ways:

  • To Provide Services: Booking and managing travel arrangements, processing payments, and delivering customer support.
  • Personalization: Tailoring our services to meet your preferences and improve your experience with us.
  • Communication: Sending you updates, promotional offers, and important travel information.
  • Legal Compliance: Ensuring adherence to legal and regulatory requirements.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • Service Providers: Trusted partners who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • Legal Requirements: When required by law or in response to legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include:

  • Encryption: Sensitive information is encrypted during transmission.
  • Access Controls: Personal data is accessible only to employees who need it to perform their job functions.
  • Regular Audits: Periodic reviews of our data collection, storage, and processing practices to ensure security.

Your Rights

You have the right to:

  • Access Your Information: Request a copy of the personal data we hold about you.
  • Correct Your Information: Update or correct inaccuracies in your personal data.
  • Delete Your Information: Request the deletion of your personal data, subject to certain exceptions.
  • Restrict Processing: Limit the way we use your data.
  • Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. You can control cookie settings through your browser preferences.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

EK Voyages Tour
Phone: +855-XX-XXX-XXXX
Address: [Company Address in Cambodia]

By using our services, you consent to our Privacy Policy.